Sparky and Shady MA Terms and Conditions

1. Definitions

1.1 We, us, our, mean Kathryn Sheehan Individual/Sole Trader ABN 66 354 523 422 of 5 Harbour Drive, Coffs Harbour, NSW, phone 0409 711 608 trading as Sparky and Shady, and our employees.

1.2 You and your mean the purchaser of the Sparky and Shady online course.

1.3 By using the website payment gateway and/or by making a direct debit payment as a purchaser of products, you are indicating that you have read and that you understand and agree to be bound by Sparky and Shady Terms and Policies.

1.4 This is a contract between us and you.

2. Terms

2.1 When you purchase the online course from us, we grant you a licence (which is non-transferable) to view the content on your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise download, copy, reproduce, distribute or use the content other than as set out in this contract. You must not share your login and password, sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.

2.2 We may terminate your license to use the purchased product if you breach this contract.

3. Payment

3.1 Payment is requested and due in full at the time of purchase.

3.2 Delivery of the online product will be granted on completion of payment.  

3.3 You may request to make payment by instalments via regular direct debit or online gateway payments. If you and we agree that you may make payments by instalments, you must pay all instalments on or before each due date. The due date for the first instalment is at the time of purchase and then weekly after each previous instalment until the agreed upon amount is paid in full.

3.6 All products sold by us are charged in AUD dollars. If you are located in Australia your GST payment is covered by us, that is, we will cover the 10% GST in the price of the product. If you reside outside Australia, you will pay the price of the product as indicated on the website.

4.Warranty, Refund, Money Back and Guarantee Policy

4.1 Warranty: We will repair or refund the online program if it is defective.

4.2 Refund: You are entitled to a full refund within 48 hours of purchase. After this time no refund will be given.

5. Privacy: By purchasing products from the website we agree to respect your privacy as follows.

5.1 Email policy. If you correspond with us through email, or provide your email to join our subscribers list, we may retain the content of your email messages together with your email address and our responses. Your email address will be kept confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties. We will maintain the information you send via email in accordance with applicable federal law. In addition, all email messages will contain clear information on how to remove yourself from our mailing list so that you receive no further email communication from us.

5.2 Personal details. When you purchase the online product your personal details including; name, email, address, phone number and credit card details will be collected on registration forms or through our payment gateway. These details will not be disclosed to any third parties and are only collected for the purposes of clarity of exchange.

5.3 Credit card transactions. Your credit card transactions are processed securely, and no card details are stored after the completion of a sale of a product.

6. Contact Us We welcome your questions or comments regarding the Sparky and Shady Terms and Policies

5 Harbour Drive, Coffs Harbour, NSW, 2450, Australia, email address: kathy@sparkyandshady.com

Any complaint may be made via email to kathy@sparkyandshady.com

We will respond to any complaint within 10 business days of the date of receipt. We will attempt to resolve your complaint to your satisfaction. If you are not satisfied with how we deal with your complaint you may contact the Australian Information Commissioner, whose contact details can be found at http://www.oaic.gov.au/

Effective from 19-December-2020

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